finally called me to obtain more information. That is, until about a week ago when Ashley W.B. My request for call-backs from supervisors never happened. I emailed a copy of the offer to multiple employees that I spoke with in hopes they would update my file (as they said they would). As time was running tight, I ended up just booking another sailing on Celebrity for late January instead. So, given these offers typically need to be booked within 30 days of being presented to you, I was getting just a tad irritated. I called on several other occasions over the next month to be told the same thing. On October 30, 2018, I called RCCL to book the JanuHarmony sailing and they told me no such offer existed for me and despite giving them all the information from the offer that I had in hand, they refused to book me. On my most recent Oasis sailing on OctoI was provided an offer for a free balcony cabin (for 2 people) on select future sailings. Over the past few years, I have taken to gambling a fair bit on their casinos and as such, I frequently receive offers of free cruises from their Casino Royale department. Let me preface this by stating that my wife and I consider ourselves to be loyal RCCL clients and have sailed on approximately 10 cruises with them over the past decade.
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